AirPods Connected but No Sound from iPhone: Troubleshooting Guide

AirPods Connected but No Sound from iPhone Troubleshooting Guide

AirPods Connected but No Sound from iPhone Troubleshooting Guide

If you own a pair of AirPods and have experienced the frustration of them being connected to your iPhone, but no sound coming out, you’re not alone. This issue can be quite common, but luckily there are several troubleshooting steps you can take to resolve it.

First, make sure that your AirPods are properly connected to your iPhone. Check that they are paired and connected through the Bluetooth settings on your device. If they are connected, but you still can’t hear any sound, try adjusting the volume on your iPhone and make sure it is not on silent or low volume.

If adjusting the volume doesn’t work, try disconnecting and reconnecting your AirPods. Go to the Bluetooth settings on your iPhone, find your AirPods, and tap on the “i” icon next to them. From there, select “Forget This Device” and then reconnect your AirPods by putting them back in their case and opening the lid.

If none of these steps work, there may be an issue with your AirPods or your iPhone. Try using your AirPods with another device to see if the sound works. If it does, then the issue may be with your iPhone. In this case, you may need to reset your iPhone’s settings or contact Apple for further assistance.

Overall, troubleshooting the issue of AirPods being connected but no sound coming out can be frustrating, but by following these steps, you can hopefully resolve the issue and enjoy your AirPods again.

AirPods Not Playing Sound: Basic Troubleshooting

AirPods Not Playing Sound: Basic Troubleshooting

If your AirPods are connected to your phone but no sound is coming out, there are a few basic troubleshooting steps you can try to resolve the issue:

  • Make sure the volume on your phone is turned up. Check the volume level by pressing the volume buttons on the side of your phone.
  • Check if the sound is muted on your phone. Look for the mute switch on the side of your phone and make sure it is not turned on.
  • Ensure that your AirPods are properly connected to your phone. Go to the Bluetooth settings on your phone and check if your AirPods are listed as a connected device. If not, try disconnecting and reconnecting them.
  • Check if the sound is playing through a different audio output. Sometimes the sound may be routed to a different device, such as the phone’s built-in speaker. In the Control Center, swipe up from the bottom of the screen and check the audio output settings.
  • Try restarting your phone. Sometimes a simple restart can resolve connectivity or software issues that may be causing the sound problem.
  • Check if there are any software updates available for your phone. Keeping your phone’s software up to date can help resolve compatibility issues with your AirPods.

If none of these troubleshooting steps work, you may need to contact Apple Support or visit an Apple Store for further assistance.

Check AirPods Connection

Check AirPods Connection

If you are experiencing issues with the sound on your AirPods, the first thing you should do is check the connection between your AirPods and your iPhone. Here are some steps you can follow to troubleshoot the connection:

  1. Make sure your AirPods are connected to your phone:
    • Open the AirPods case and place the AirPods in your ears.
    • On your iPhone, go to the home screen and swipe down from the top right corner to open the Control Center.
    • Check if the AirPods are connected. If not, tap on the AirPods icon to connect them.
  2. Check the Bluetooth settings:
    • On your iPhone, go to Settings and tap on Bluetooth.
    • Make sure the Bluetooth toggle is turned on.
    • Under My Devices, check if your AirPods are listed. If not, tap on “Connect a Device” and follow the on-screen instructions to connect your AirPods.
  3. Restart your iPhone:
    • Press and hold the power button until the power off slider appears.
    • Drag the slider to turn off your iPhone.
    • Wait for a few seconds, then press and hold the power button again until the Apple logo appears.
    • Once your iPhone has restarted, check if the AirPods are connected and the sound is working.
  4. Reset your AirPods:
    • Place your AirPods in the case and close the lid.
    • Wait for a few seconds, then open the lid.
    • On your iPhone, go to Settings and tap on Bluetooth.
    • Under My Devices, tap on the “i” icon next to your AirPods.
    • Tap on “Forget This Device” and confirm the action.
    • Put your AirPods back in the case, close the lid, and wait for a few seconds.
    • Open the lid and follow the on-screen instructions to reconnect your AirPods.
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If you have followed these steps and are still experiencing issues with the sound on your AirPods, you may need to contact Apple Support for further assistance.

Adjust Volume Settings

Adjust Volume Settings

If your AirPods are connected to your iPhone but no sound is coming out, it’s possible that the volume settings on your phone need to be adjusted.

Here are some steps you can take to adjust the volume settings:

  1. Check the volume level on your iPhone by pressing the volume buttons on the side of the device. Make sure the volume is turned up and not set to mute.
  2. Open the Control Center on your iPhone by swiping down from the top-right corner of the screen (on iPhone X or later) or swiping up from the bottom of the screen (on iPhone 8 or earlier). Look for the volume slider and adjust it to increase the volume.
  3. Go to the Settings app on your iPhone and tap on “Sounds & Haptics”. Make sure the “Ringer and Alerts” volume is turned up.
  4. Make sure that the volume on your AirPods is not turned down. You can adjust the volume on your AirPods by using the volume buttons on your iPhone or by using Siri.

If you have tried adjusting the volume settings on both your iPhone and AirPods and still no sound is coming out, try disconnecting and reconnecting your AirPods to your iPhone. This can sometimes resolve any connectivity issues that may be causing the problem.

If none of these steps work, there may be a hardware issue with your AirPods or iPhone. In this case, it’s recommended to contact Apple Support or visit an Apple Store for further assistance.

Restart iPhone and AirPods

Restart iPhone and AirPods

If you are experiencing issues with your AirPods connected to your iPhone but no sound is coming out, a simple restart of both devices can often resolve the problem. Here are the steps to restart your iPhone and AirPods:

  1. Unlock your iPhone and go to the home screen.
  2. Press and hold the power button until the “Slide to power off” slider appears.
  3. Swipe the slider to the right to turn off your iPhone.
  4. Wait for a few seconds, then press and hold the power button again until the Apple logo appears.
  5. Your iPhone will now restart.
  6. While your iPhone is restarting, take out your AirPods from the charging case.
  7. Place the AirPods back into the charging case.
  8. Close the lid of the charging case.
  9. Wait for a few seconds, then open the lid of the charging case.
  10. Press and hold the setup button on the back of the charging case until the status light starts flashing white.
  11. Your AirPods will now restart.

Once both your iPhone and AirPods have restarted, try connecting them again and see if the sound is now working properly. If not, you can try other troubleshooting steps to fix the issue.

AirPods Connected but No Sound: Audio Output Settings

AirPods Connected but No Sound: Audio Output Settings

If your AirPods are connected to your iPhone but no sound is coming out, it could be due to incorrect audio output settings on your phone. Here are some troubleshooting steps you can try:

  1. Make sure your AirPods are selected as the audio output device. To do this, go to the Control Center on your iPhone by swiping down from the top-right corner of the screen (or up from the bottom on older iPhone models). Look for the audio output controls and tap on them. Select your AirPods from the list of available devices.
  2. Check the volume level on your iPhone. It’s possible that the volume is turned down or muted. Use the volume buttons on the side of your iPhone to increase the volume. You can also check the volume level in the Control Center.
  3. Ensure that your AirPods are properly connected to your iPhone. Open the Bluetooth settings on your iPhone and make sure your AirPods are listed as connected. If they are not connected, try disconnecting and reconnecting them.
  4. Restart your iPhone. Sometimes a simple restart can resolve connectivity issues. Press and hold the power button until the “slide to power off” option appears. Slide the power off and then turn your iPhone back on after a few seconds.
  5. Reset your AirPods. If none of the above steps work, you can try resetting your AirPods. To do this, go to the Bluetooth settings on your iPhone, find your AirPods in the list of connected devices, and tap on the “i” icon next to them. Then, select “Forget This Device” and confirm. After that, put your AirPods back in their case, close the lid, and wait for a few seconds. Open the lid and press and hold the setup button on the back of the case until the LED light on the front starts flashing white. Then, try connecting your AirPods to your iPhone again.

If none of these troubleshooting steps work, there may be a hardware issue with your AirPods or your iPhone. In that case, it’s recommended to contact Apple Support for further assistance.

Check Bluetooth Audio Output

Check Bluetooth Audio Output

If your AirPods are connected to your phone but there is no sound, the issue might be with the Bluetooth audio output settings. Follow these steps to check the Bluetooth audio output:

  1. Open the Settings app on your iPhone.
  2. Tap on “Bluetooth” to access the Bluetooth settings.
  3. Make sure that your AirPods are connected and listed under “My Devices”.
  4. If your AirPods are connected, tap on the “i” icon next to their name.
  5. Under the “Audio” section, check if the “Automatic” option is selected.
  6. If the “Automatic” option is selected, try switching to the “Headphones” option.
  7. Exit the Settings app and try playing audio on your phone to see if the issue is resolved.
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If the issue persists, you can also try forgetting your AirPods and reconnecting them to your phone. To do this, follow these steps:

  1. Go to the Bluetooth settings on your iPhone.
  2. Tap on the “i” icon next to your AirPods’ name.
  3. Tap on “Forget This Device” and confirm the action.
  4. Put your AirPods back in their case and close the lid.
  5. Wait for a few seconds, then open the lid of the AirPods case.
  6. Press and hold the setup button on the back of the case until the LED light on the front starts flashing white.
  7. Reconnect your AirPods to your phone by following the on-screen instructions.

If none of the above solutions work, you may need to contact Apple Support or visit an Apple Store for further assistance.

Verify AirPods as Audio Output Device

Verify AirPods as Audio Output Device

If your AirPods are connected to your phone but you are not getting any sound, you may need to verify that your AirPods are set as the audio output device. Here are the steps to do so:

  1. Open the Settings app on your iPhone.
  2. Scroll down and tap on “Bluetooth”.
  3. Under the “My Devices” section, you should see your AirPods listed. If they are not connected, make sure to connect them by tapping on their name.
  4. Once your AirPods are connected, go back to the previous screen and tap on “Sounds & Haptics”.
  5. Under the “Ringer and Alerts” section, make sure that the volume slider is not set to the lowest level. Adjust the volume if necessary.
  6. Scroll down and tap on “Change with Buttons” to ensure that the volume buttons on your iPhone are set to control the volume of your AirPods.
  7. Go back to the previous screen and tap on “Output” under the “Audio” section.
  8. Make sure that your AirPods are selected as the audio output device. If not, tap on their name to set them as the output device.

After following these steps, your AirPods should be set as the audio output device for your iPhone. If you still do not hear any sound, try restarting your iPhone and reconnecting your AirPods.

Reset Audio Output Settings

Reset Audio Output Settings

If you are experiencing issues with sound not coming through your AirPods even though they are connected to your iPhone, you may need to reset your audio output settings. This can help resolve any software-related issues that may be causing the problem.

To reset your audio output settings, follow these steps:

  1. Go to the Settings app on your iPhone.
  2. Scroll down and tap on “General”.
  3. Tap on “Reset”.
  4. Select “Reset All Settings”.
  5. Enter your passcode if prompted.
  6. Confirm the reset by tapping on “Reset All Settings” again.

Once the reset is complete, your iPhone will reboot and all your settings, including audio output settings, will be restored to their default values.

After your iPhone has restarted, connect your AirPods again and check if the sound is now coming through. If not, you may need to try some other troubleshooting steps or contact Apple Support for further assistance.

AirPods Not Playing Sound: Software Issues

AirPods Not Playing Sound: Software Issues

If your AirPods are connected to your phone but you can’t hear any sound, the issue might be related to software problems. Here are some troubleshooting steps you can try:

  • Check the volume: Make sure the volume on your phone is turned up and not muted. You can adjust the volume by using the volume buttons on the side of your phone or through the Control Center.
  • Restart your phone: Sometimes, a simple restart can fix software-related issues. Try restarting your phone and see if the AirPods start playing sound afterwards.
  • Check audio settings: Go to the Settings app on your phone and navigate to “Sounds & Haptics” or “Sounds” section. Make sure the “Ringer and Alerts” volume is turned up and not muted. You can also check if the audio output is set to your AirPods by going to “Bluetooth” settings and selecting your AirPods as the audio output device.
  • Reset AirPods: If the above steps didn’t work, you can try resetting your AirPods. To do this, open the lid of your AirPods case and press and hold the button on the back of the case until the LED light on the front starts flashing amber. Then, reconnect your AirPods to your phone and check if the sound is working.
  • Update software: Make sure your phone’s software is up to date. Go to the Settings app, navigate to “General” and then “Software Update” to check for any available updates. Installing the latest software can help resolve compatibility issues.

If none of the above steps work, you may want to contact Apple support or visit an Apple Store for further assistance.

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Update iOS and AirPods Firmware

Update iOS and AirPods Firmware

To troubleshoot the issue of AirPods being connected to the phone but no sound coming out, it is recommended to update both the iOS software on your iPhone and the firmware on your AirPods. Updating these software can help resolve any compatibility issues or bugs that may be causing the sound problem.

Update iOS:

  1. Make sure your iPhone is connected to a stable Wi-Fi network.
  2. Go to the “Settings” app on your iPhone.
  3. Scroll down and tap on “General”.
  4. Tap on “Software Update”.
  5. If an update is available, tap on “Download and Install”.
  6. Follow the on-screen instructions to complete the update process.

Update AirPods Firmware:

  • Make sure your AirPods are connected to your iPhone.
  • Place your AirPods in their case and close the lid.
  • Connect the AirPods case to a power source using the Lightning cable.
  • Keep your iPhone close to the AirPods case.
  • Wait for a few minutes while the AirPods firmware is updated.

If there is an available firmware update for your AirPods, it will be automatically downloaded and installed. Make sure not to disconnect or move your AirPods case during the update process.

After updating both the iOS software on your iPhone and the firmware on your AirPods, check if the issue of no sound from your AirPods is resolved. If not, continue with the troubleshooting steps.

Reset Network Settings

Reset Network Settings

If your AirPods are connected to your iPhone but there is no sound coming out, you can try resetting the network settings on your phone. This can help resolve any network-related issues that may be causing the problem.

To reset the network settings on your iPhone, follow these steps:

  1. Open the Settings app on your iPhone.
  2. Scroll down and tap on “General”.
  3. Scroll down again and tap on “Reset”.
  4. Tap on “Reset Network Settings”.
  5. You may be prompted to enter your passcode. Enter it if required.
  6. Confirm the reset by tapping on “Reset Network Settings” again.

Once the network settings are reset, your iPhone will restart. You will need to reconnect to your Wi-Fi network and re-enter any Wi-Fi passwords. Additionally, any VPN or APN settings will be cleared, so you may need to reconfigure them if necessary.

After resetting the network settings, check if the sound is now coming out of your AirPods. If not, you can try some other troubleshooting steps to resolve the issue.

FAQ about topic AirPods Connected but No Sound from iPhone: Troubleshooting Guide

Why can’t I hear any sound from my AirPods when they are connected to my iPhone?

If you can’t hear any sound from your AirPods when they are connected to your iPhone, there are a few troubleshooting steps you can try. First, make sure that the volume on your iPhone is turned up and that the AirPods are selected as the audio output device. You can check this by going to the Control Center on your iPhone and tapping on the audio output icon. If the AirPods are not selected, tap on them to switch to them. If the volume is turned up and the AirPods are selected, try disconnecting and reconnecting them to your iPhone. You can do this by going to the Bluetooth settings on your iPhone and tapping on the “i” icon next to your AirPods. Then, tap on “Forget This Device” and confirm your selection. After that, put your AirPods back in their case, close the lid, and then open the lid again. Press and hold the setup button on the back of the AirPods case until the LED light on the front starts flashing white. Your AirPods should now be ready to connect to your iPhone again. If none of these steps work, there may be a hardware issue with your AirPods and you should contact Apple Support for further assistance.

What should I do if my AirPods are connected to my iPhone but there is no sound coming from them?

If your AirPods are connected to your iPhone but there is no sound coming from them, there are a few troubleshooting steps you can try. First, make sure that the volume on your iPhone is turned up and that the AirPods are selected as the audio output device. You can check this by going to the Control Center on your iPhone and tapping on the audio output icon. If the AirPods are not selected, tap on them to switch to them. If the volume is turned up and the AirPods are selected, try disconnecting and reconnecting them to your iPhone. You can do this by going to the Bluetooth settings on your iPhone and tapping on the “i” icon next to your AirPods. Then, tap on “Forget This Device” and confirm your selection. After that, put your AirPods back in their case, close the lid, and then open the lid again. Press and hold the setup button on the back of the AirPods case until the LED light on the front starts flashing white. Your AirPods should now be ready to connect to your iPhone again. If none of these steps work, there may be a hardware issue with your AirPods and you should contact Apple Support for further assistance.

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